Refund policy

Refund Policy

All sales are final. Due to the nature of original artwork and fine art prints, we do not accept returns or offer refunds.

Damaged or Lost Shipments

If your order is lost or damaged during shipment, please contact us within 7 days of the expected delivery date. All shipments include insurance coverage as part of the shipping and handling charges. In the event of loss or damage, we will file a shipping insurance claim on your behalf. Refunds or replacements will be issued only after the insurance claim has been processed and approved.

To support a claim, please retain all original packaging and provide photographs of any damage upon receipt.

For assistance, please contact us at crowonmyshouldergallery@gmail.com or on the Contact Us link on our website.